Privacy Policy
Last updated: 1 January 2026
Cancer Wellness Clinic Limited ("we", "us", "our") respects the privacy of everyone who visits this website or contacts us for supportive wellness care. This Privacy Policy explains what information we may collect, how we use it, and the care we take because much of the information connected to our services relates to health and personal wellbeing, which we treat as sensitive.
Information we collect
We collect information that you choose to give us directly, such as your name, email address, phone number, and any message you send through our contact form or by email. If you tell us about your health situation, a family member's health situation, or the type of supportive care you are seeking, that information is treated with particular care and is used only to respond to you and, where relevant, to arrange the support you have asked about.
Our website does not include an online booking system, e-commerce functionality, or user account creation, so we do not collect payment information or store user profiles.
How we use your information
- To respond to enquiries sent through our contact form or by email or phone.
- To arrange and coordinate supportive wellness sessions that you or your family request.
- To keep basic records necessary for the operation of our clinic, such as contact details for people we are currently supporting.
We do not sell, rent, or trade personal information to third parties. We do not use health-related information submitted through this website for advertising or marketing purposes.
How health-related information is handled
We recognise that information about a cancer diagnosis, symptoms, emotional wellbeing, or family circumstances is deeply personal. Where such information is shared with us, whether through the contact form, by email, or in person, we limit access to it to the staff directly involved in providing supportive care, and we handle it with the same discretion and confidentiality we would expect if we were the ones sharing it.
The contact form
Our contact form is configured to open your own email application and send your message directly to our clinic email address. We do not operate a server-side database that stores form submissions independently of ordinary email correspondence.
Cookies
Information about cookies used on this website is set out separately in our Cookie Policy.
Data retention
We retain personal information only for as long as necessary to respond to your enquiry or to provide the supportive services you have requested, or as long as is reasonably required to maintain accurate clinic records. When information is no longer needed for these purposes, we take reasonable steps to delete or securely dispose of it.
Data security
We take reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access, appropriate to the sensitivity of health-related information and the resources available to a community-based wellness clinic.
Your rights
You may ask us at any time what personal information we hold about you, request a correction to inaccurate information, or ask us to delete information that is no longer needed. To make such a request, please contact us using the details below.
Children's privacy
Our website is intended for adults seeking supportive wellness care for themselves or a family member. We do not knowingly collect personal information from children through this website.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised date.
Contact us about privacy
If you have questions about this Privacy Policy or how your information is handled, please contact James Anderson at james@cancerwellnesscliniclimited.cc or by phone at +678 22512. You may also write to us at Bellevue Estates, Efate, Port Vila, Vanuatu.
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